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18.11.2015

I really, really, really hate jargon.

Honestly, I just don't understand why people don't say someone died but they 'passed on'. You're not a plumber, you are in the water 'solutions' business (If solutions are so ubiquitous, why do we have so many problems?) I wait in fear and trepidation for politicians to enter the 'realpolitik solutions business'! But the world of business is the worst. How many business websites have you visited and after reading it carefully, are still confused about quite what they do? Improve your business communication skills by avoiding the words in the article below.

It can be tough at the top.

Bosses are so frightened of getting on the wrong side of their staff – and human resources – that they use euphemisms to disguise the cold reality of running a company.

When a boss says “job will be lost”, he invariably means that someone else is going to get fired, but if a manager decides to “execute that action” no one is going to die – she probably just means she wants to get something done.

Most of the time, business leaders are so used to mangling their language that they don’t even know they are doing it. On Tuesday, Jack Dorsey, the CEO of Twitter, wrote a memo to staff announcing that he was firing hundreds of staff.