Honestly, I just don't understand why people don't say someone died but they 'passed on'. You're not a plumber, you are in the water 'solutions' business (If solutions are so ubiquitous, why do we have so many problems?) I wait in fear and trepidation for politicians to enter the 'realpolitik solutions business'! But the world of business is the worst. How many business websites have you visited and after reading it carefully, are still confused about quite what they do? Improve your business communication skills by avoiding the words in the article below.